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F.A.Q. (Frequently Asked Questions)
 We try to list all commen questions here as "Frequently Asked Questions" and if you can not find the answer here, please contact us.

Each link opens up a page in a pop-up, so please make sure your browser allows this.

For instruction manuals etc, please go to our PDF section.

Acronyms: Please check our Telecommunications Acronyms list

Mini-PABX:
  • How do I transfer a call?
  • How do I pick up a call from a non-ringing phone?
  • How can I answer another call when I am already on a call?
  • How do I call out on a specific line? i.e. I want to use Line-2 to make a call
  • How do I redirect a line? i.e. I want to leave the office and redirect to my mobile
  • How do I un-direct a line? i.e. I'm back and want the line un-directed
  • How do I take a 2nd call when I am already on a call?

    IKE Systems:
  • How do I turn off the messages?
  • Why does the line drop-out when transferring a call?
  • Why is the line dropped if the call is on-hold for over a minute?

    Uniphone Systems:
  • Can I connect music on hold to my Uniphone system?
  • How do I turn background music on/off?
  • How do I connect a Cordless Phone to my Uniphone system?
  • How do I transfer calls from my cordless phone?
  • Can my Uniphone system have caller ID?
  • How do I program 1 touch buttons on my Uniphone?
  • Can I connect VoIP to my Uniphone system?
  • All my phones have gone dead, what do I do?

    GSM Gateways:
  • How do I adjust the volume on the S190 Gateway?


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